Shipping Policy
Golden&AurumLLC
Last updated: [06-18-2025]
At Golden&AurumLLC, we value your trust and are committed to delivering your orders securely and on time. Please read our shipping policy below for details on how and when your items will arrive.
Order Processing
• All orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We offer the following shipping options:
Shipping Method
Estimated Delivery Time
Cost
Standard Shipping
3–7 business days
Free (over $600)*
Expedited Shipping
1–3 business days
Calculated at checkout
Local Pickup
Available upon request
Free
*Free standard shipping may apply to eligible orders over a certain amount. Please check promotions or cart minimums during checkout.
Packaging & Security
All orders are shipped in discreet, secure packaging to protect the contents. Orders over a certain value may require a signature upon delivery.
Shipping Areas
Currently, we ship to customers within the United States only.
If you are outside of the U.S. and wish to place an order, please contact us before purchasing.
Shipping Delays
Delivery times are estimates and may vary due to:
• Carrier delays
• Holidays
• Weather conditions
• High order volume
We are not responsible for delays once the package has been handed to the carrier, but we will assist in tracking and resolving issues.
Lost or Damaged Packages
If your package is lost, stolen, or arrives damaged:
• Please contact us within 48 hours of delivery.
• Include photos (if damaged) and your order number.
• We’ll work with the shipping provider to resolve the issue as quickly as possible.
Address Accuracy
Please double-check your shipping address before placing your order.
We are not responsible for items shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your shipment, tracking, or delivery, contact us at:
Golden&AurumLLC
Email: [Goldenaurumllc@gmail.com]